WARRANTY

All products offered on this website offer legal warranty rules in the articles 114 to 127 in the Real Decreto Legislativo 1/2007, November 16th. CALZADOS JORDI SA offers a post-sale service. During the warranty period, the customer may contact CALZADOS JORDI SA via email customerservice@georges-shoes.com or through the Customer Service phone number + 37 971 50 07 94.

During the warranty's period, the costumer will be able to return the defective products by notifying it previously to the costumer service of CALZADOS JORDI S.A.

Just after being inspected by the enterprise's technicians, if the product is declared defective, the costumer will get a new product or, in case it is possible, a repair or replacement of the defective parts will be done. The replaced product's warranty length will be subjected to the warranty conditions.

In case the costumer chooses the repair and the same faults are produced within a six month period, the seller will take reponsibility about it.

In case the contract's resolution implies the return of the items, that will mean both the return of the shipped items by the costumer and the refund of the amount by the seller.

The product must be delivered on its original packing, with all the accessories, the invoice and a statement or description of the problem to CALZADOS JORDI S.A. 

Warranty loss:
· Our products are guaranteed against any manufacture defect or the defects caused by a normal use, and it doesn't include:
Imperfections caused by a wrong use, incorrect handling, modifications, accidents, smashings, inappropriate uses, incorrect maintenance or storage, technical and maintenance services provided by non-authorized or external staff from CALZADOS JORDI S.A. (wheter they are or not a sector proffessional) and imperfections caused by force majeure such as storms or damages caused by animals.
· Wear caused by a non-usual use and imperfections caused by bad meteorological conditions or damages on the surface caused by cutting objects or animals.
· Discoloration and/or deterioration of the surface caused by a long exposure to the sun's ultraviolet radiation.
· Misplacement of the product by external causes from CALZADOS JORDI S.A. or damages caused by a bad using, as well as deformations or breakings caused by struggle when putting on the shoes (on that cases where the model has smaller foot entrances, it is recommended to use a shoehorn).

CALZADOS JORDI S.A. cannot offer additional warranties or responsibilities related to the product, apart from those described above, to any other person, enterprise or company.

The user will be in charge of assuming any risk about losses, deterioration, harm or injuries that may concern the user or third parties and their belongings, caused by a wrong, unsuitable or negligent use of any product bought at CALZADOS JORDI S.A.

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CALZADOS JORDI, S.A.

Avda. Antonio Maura, 107

07300-Inca (Mallorca)

Spain

customerservice@georges-shoes.com

+34/971500794

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